Your Privacy Matters

1. Information We Collect

We may collect the following types of information when you interact with our website:

• Personal Identification Information: Name, email address, phone number, company name, and country of residence.
• Inquiry Details: Information you provide when filling out our contact form – including your message, preferred grades, and shipping requirements.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and referral source.
• Device Information: Browser type, IP address, operating system, and device type for analytics and security purposes.

2. How We Use Your Information

The information we collect is used to:

• Respond to your inquiries and provide the information or services you request.
• Process orders, shipments, and related documentation.
• Send you updates about your orders or our services (with your consent).
• Improve our website, services, and customer experience.
• Comply with legal obligations and prevent fraudulent activity.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Shipping partners, customs brokers, and logistics providers to fulfill your orders.
• Third‑Party Inspectors: Independent inspection firms (SGS, Bureau Veritas, Contectna, SAI Global) for quality verification.
• Legal Compliance: When required by law or to protect our legal rights.

All third‑party service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include:

• SSL encryption on our website.
• Secure storage of personal information.
• Restricted access to personal data on a need‑to‑know basis.
• Regular security assessments and updates.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. International Data Transfers

As a global used clothing exporter, your information may be transferred to – and maintained on – servers located outside your country of residence. By using our website and services, you consent to the transfer of your information to countries where we operate, including Australia, Malaysia, Kenya, and Uganda.

We take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site. We use cookies to:

• Analyse website traffic and user behaviour.
• Remember your preferences and improve site navigation.
• Track referral sources and marketing effectiveness.

You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your personal information (subject to legal obligations).
• Objection: Object to the processing of your data for marketing purposes.
• Portability: Request transfer of your data to another service provider.

To exercise any of these rights, please contact us at info@salzeetrading.com.au.

8. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our systems.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or regulatory obligations. We will notify you of any significant changes by posting the updated policy on this page with a new "Last Updated" date.

Last Updated: August 2026

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us: